Frequently Asked Questions

About orders and shipments:

How long does it take for my order to arrive?

The estimated preparation time will be 1 to 3 business days after payment confirmation. The estimated delivery time will be 3 to 5 business days . For international orders, it is 5 to 7 business days, depending on the destination and customs procedures.

Are there shipping costs?

All our shipments are free.

About payments and returns:

What forms of payment do you accept?

We accept all major payment methods, including credit/debit cards, PayPal, Google Pay, Apple Pay, and Shop Pay. All payments are 100% secure and protected.

Can I return a product?

We're sorry to hear you're returning your order. Our policy doesn't accept returns for reasons such as size changes or personal opinions, as these are custom-made orders. Be sure to check our sizing guide before placing your order.

What happens if my product arrives defective?

We apologize for any inconvenience. If your product arrives damaged or mislabeled, please contact us within 15 days of delivery. Please send us details of the problem along with quality photos. Our team will investigate the case and send you a replacement at no additional cost.